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Forum > News > Datacenter caught on fire
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Administrator
Datacenter caught on fire
Dear players

We had a major incident today in which our datacenter (OVH) caught on fire. For the time being it is impossible to determine when we will be able to fully recover.

We do apologize for any inconveniences. The task to rebuild the game is quite complex, so it might take a while before game servers will be up as well as until the website is fully functional. However, it is likely the game servers will be online tomorrow (Thursday, 11.03.2021).

### EDIT (17.03.2021):

We have managed to recover faster than expected and the game worlds are now online.

You can find more information about the incident here:

https://www.theregister.com/2021/03/10/ovh_strasbourg_fire/





Posted
3 years 11 months ago
by Iryont (57 None of Legacy) Quote
Player
Great and fast response on your side thumbs up for that. You'll make it ! Take your time !

Kind Regards
Gollum
Posted
3 years 11 months ago
by Nord'Heiler Gollum (203 Druid of Eternum) Quote
Player
RigubertoHow long do you think it will take to solve the problem?


Read the message you commented on?
However, it is likely the game servers will be online tomorrow (Thursday, 11.03.2021).
Posted
3 years 11 months ago
by Nord Keule (73 Imperial Knight of Eternum) Quote
Player
^He did write thursday, is there any lose, like rollback?
Posted
3 years 11 months ago
by Mildeo (23 Mage of Eternum) Quote
Player
Nord KeuleRead the message you commented on?
However, it is likely the game servers will be online tomorrow (Thursday, 11.03.2021).


I already noticed xD
Posted
3 years 11 months ago
by Riguberto (134 Imperial Knight of Destiny) Quote
Player
Any info on potential rollbacks?
Posted
3 years 11 months ago
by Man Hunter (105 Knight of Legacy) Quote
Player
Im sorry for you guys, hope all backs soon well and hope noone got hurted too, cheers .
Posted
3 years 11 months ago
by Aslaug Lodbrook (257 Archer of Pendulum) Quote
Player
Whoa, holy cow. I heard that news. I really shock!!!. I thought Medivia was lost everything. I was worry about this.

I hope this will back to normal after backup data. take your time and don't rush!! I can wait till this back running.

I am sorry for you guys about that.

Atron
Posted
3 years 11 months ago
by Atron (64 Druid of Legacy) Quote
Player
Omg!! Now i seen this horrible fact no one get hurt? If no god bless all the envolved . Im very greatfully impressed with the news so.. good job the medivia doing;

Ps: i doing team to discover all types of "Mystery's' if anyone want join msg me ingame . Thx !
Posted
3 years 11 months ago
by Tacador de bolts (358 Royal Archer of Destiny) Quote
Community Manager
Man HunterAny info on potential rollbacks?


IryontThere is no need for any rollback in this situation. The game state will be as seen on the website. Medivia save system does work differently and it doesn't save items during logout of the character, but during the server save (equipment, depots and houses), so it's not possible to dupe items in any way (compared to saving system from years ago). That being the case, at least saved character progress of some sort will serve as minor compensation.


Character level, quest and task progress will not be rolled back, but items will be loaded as they were during the server save on 9th of March.
If you have died during a crash, please contact us through Discord ticket system (discord.gg/medivia) or via email ([email protected]).
Posted
3 years 11 months ago
by Eldrin (119 Knight of Legacy) Quote
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